Important information
F.A.Q
Have a question about Avoriaz Experience that isn’t on our list below? Check out our full list of FAQs here or pop it in an email to the fountains of knowledge that is our friendly customer service team. They’ll be happy to assist and should get back to you within 12 hours. Reach them at info@avoriazexperience.com
Avoriaz Experencie operates a wide age policy: Anyone can travel with us. However all guests must be at least 18 years of age if they are solo travellers. If you do not meet this age requirement, you must come with an adult.
We have a wide variety of apartments. All of them are located in Avoriaz 1800 with direct access to the ski slopes. They are small (23-40m2). You can choose different quality during the sign up proccess.
If you want to cancel your trip:
- More than 50 days before the trip, 30% of the total amount will be charged.
- Between 20 and 30 days before the trip, 50% of the total amount will be charged.
- Between 10 and 20 days before the trip, 75% of the total amount will be charged.
- Less than 10 days before the trip, 100% of the total amount will be charged.
Changes must be made by emailing info@avoriazexperience.com . This may involve manual changes which will incur an admin fee, for further information do not hesitate on contact us.
If you have a complaint whilst on holiday, please address your complaints to a member of AE staff or by emailing us to info@avoriazexpierence.com
The AVORIAZ EXPERIENCE default price is in Euros (€). the price listed will change depending on fluctuations in exchange rates.
You can pay the entire amount or pay a 50% when booking is made.
One month before the trip starts we will request the full amount.
Payments must be done through credit card or bank transfer.
The price you pay does not include travel insurance. We provide a full winter sports covered insurance for 45€ the whole week with MAPFRE assitance.